Community policies, such as those for zoning or parking, are typically made at the top, which can leave community members feeling frustrated or left out of the process. Researchers at Carnegie Mellon University’s School of Computer Science (SCS) developed the web-based tool PolicyCraft to help community members use concrete cases to collaboratively craft policy. The research team found that policies created with PolicyCraft received stronger support and greater consensus.
Creating better policy with consensus-building tools
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