Whether it’s empty shelves at the grocery store or delayed holiday packages, disruptions in the flow of goods impact everyday life. But when shelves go bare, it’s not just goods that are missing—it can also signal a shortage of truck drivers, grounded aircrafts, or broken processes behind the scenes. What if our understanding of what “flows” through a supply chain has been too narrow all along?
Newly developed framework incorporates human aspect of supply chain flow
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