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HomeAuthorsThe Conversation

Articles by The Conversation

Special Features

How Canada’s new credit card surcharge will affect consumers and businesses

January 10, 2023 The Conversation

Canada has some of the highest interchange fees in the world. Interchange fees are the fees businesses pay each time their customers pay by credit card. The average interchange fee in Canada is about 1.5 per cent of […]

Special Features

Saving Main Street: Local businesses need community support to stay afloat

January 7, 2023 The Conversation

Main Street businesses that survived COVID-19 restrictions are now navigating a pandemic recovery where predicted changes in the retail industry have been accelerated by five to 10 years. The ability to adapt to these changes, coupled […]

The Conversation

Consumers value a product viewed online more if they see it being virtually touched

September 18, 2022 The Conversation

The big idea Consumers who see a product on sale being virtually touched are more engaged and willing to pay more than if the item is displayed on its own, according to a recent research paper […]

Your Money

The future of tipping should be driven by Canadians, not businesses

June 3, 2022 The Conversation

Tipping has long been a source of significant controversy, spilling over from time to time into the pages of Canadian media. Canadians’ views on tipping remain divided, as a recent survey by researchers from Dalhousie University has found. One […]

valentine's day gifts
Consumer & Gadgets

Money can’t buy me love: what Valentine’s Day means for retailers

February 7, 2022 The Conversation

Love is big business. In the UK alone last year, total retail spending on Valentine’s Day was estimated at £980m on cards, gifts, flowers, food and drink. We’ve come a long way from Lupercalia, the fertility festival of ancient […]

Special Features

Entrepreneurship learning: All university students can benefit

December 10, 2021 The Conversation

Entrepreneurs, their associated startups and the subsequent growth of their companies have a vital impact on the health of our economy. In Canada, young adults have demonstrated a growing interest in entrepreneurship. Entrepreneurship has historically been narrowly […]

The Conversation

Microeconomics explains why people can never have enough of what they want and how that influences policies

October 13, 2021 The Conversation

Economics is broadly divided into macroeconomics and microeconomics. The big picture, macroeconomics, concentrates on the behavior of a national or a regional economy as a whole: the totals of goods and services, unemployment and prices. Then there’s a more […]

The Conversation

Canada’s small businesses could be saved by converting them to co-operatives

August 16, 2021 The Conversation

Most of Canada’s 1.2 million small- and medium-sized enterprises have been affected by COVID-19. A substantial number of them remain heavily indebted as pandemic restrictions ease, while workforce shortages and supply-chain disruptions are still a problem. The pandemic has added to […]

The Conversation

At the tipping point: It’s time to include tips in menu prices as restaurants reopen from COVID lockdowns

August 11, 2021 The Conversation

Tipping is a cultural practice strongly supported in Canada, with most patrons feeling good about their experiences. However, gratuities can have hidden consequences for those working in food service. With staff recruitment a problem as […]

The Conversation

What Canada can learn from Sweden about creating middle-class retail jobs

August 11, 2021 The Conversation

Grocery-store cashiers and other frontline retail workers have helped get us through the pandemic, but do we value them? Why are retail jobs middle-class in Sweden, but low-wage work in Canada? These were some of […]

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